Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your jewelry safely and on time.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • If there is any delay in processing your order, we will notify you via email or phone.

Shipping Time

Estimated delivery times:

  • Within Pakistan: 2–3 business days

Please note that delivery times are estimates and may vary due to courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location.

  • We may offer Free Shipping on selected products or orders above a specified amount.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable) so you can monitor your shipment.

Delivery Issues

Please ensure that your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect address information.

If your package is lost or arrives damaged, please contact us within 24 hours of delivery so we can assist you.

International Customs & Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their country's customs authorities.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.